I’m extremely disappointed with my order. I specifically purchased Emeralda Storm Japanese, but instead I received a Chinese Pokémon 30th Celebration box that I did not order or want.
When you’re spending this kind of money on sealed Pokémon products, you expect to receive exactly what you paid for. I ordered Japanese product for a reason, and getting a completely different Chinese product was very frustrating.
Review Update:
The seller reached out quickly and handled the issue professionally. They refunded me for the incorrect order and made things right without any hassle. I really appreciate the fast response and great customer service.
I’m updating my review to 5 stars based on how quickly they resolved the problem. Mistakes can happen, and I will definitely order from them again because customer service is key. What matters most is how a business handles an issue, and they took care of mine right away.
Thank you for making it right!